\u201cDe\u011fi\u015fen D\u00fcnyan\u0131n Sigortac\u0131s\u0131\u201d BNP Paribas Cardif T\u00fcrkiye, m\u00fc\u015fteri deneyimini merkeze alan yakla\u015f\u0131m\u0131yla sigortac\u0131l\u0131kta fark yaratmaya devam ediyor. T\u00fcrkiye\u2019de 18 y\u0131ld\u0131r faaliyet g\u00f6steren ve farkl\u0131 sekt\u00f6rleri kapsayan geni\u015f hizmet yap\u0131s\u0131yla \u00f6ne \u00e7\u0131kan \u015firket, 2025 y\u0131l\u0131 itibar\u0131yla hasar kabul oran\u0131n\u0131 %91,41 seviyesine \u00e7\u0131kararak m\u00fc\u015fteri memnuniyetine verdi\u011fi \u00f6nemi bir kez daha ortaya koydu.<\/p>\n
Sigortay\u0131 daha eri\u015filebilir k\u0131lma misyonuyla hareket eden BNP Paribas Cardif T\u00fcrkiye, dijitalle\u015fme yat\u0131r\u0131mlar\u0131 ve m\u00fc\u015fteri odakl\u0131 hizmet anlay\u0131\u015f\u0131yla, m\u00fc\u015fterilerine diledikleri zaman ve yerde h\u0131zl\u0131 \u00e7\u00f6z\u00fcmler sunuyor. \u015eirket, sundu\u011fu hizmetleri farkl\u0131 metriklerle s\u00fcrekli takip ederek, m\u00fc\u015fteri deneyimini her a\u015famada geli\u015ftirmeye odaklan\u0131yor. BNP Paribas Cardif T\u00fcrkiye Pazarlama Direkt\u00f6r\u00fc Necip Cihan Tatari, konuyla ilgili yapt\u0131\u011f\u0131 de\u011ferlendirmede, \u201cYak\u0131ndan takip etti\u011fimiz de\u011fer \u00f6nerisi anlay\u0131\u015f\u0131m\u0131z hem i\u015f ortaklar\u0131m\u0131z\u0131n hem de nihai m\u00fc\u015fterilerimizin ihtiya\u00e7lar\u0131na h\u0131zl\u0131 ve etkili \u00e7\u00f6z\u00fcmler sunmay\u0131 kaps\u0131yor. M\u00fc\u015fteri de\u011ferini t\u00fcm hizmet ve \u00e7\u00f6z\u00fcmlerimizin merkezine alan yakla\u015f\u0131m\u0131m\u0131z do\u011frultusunda m\u00fc\u015fteri memnuniyetini \u00f6nceliklendiriyoruz. Hasar kabul oran\u0131m\u0131z\u0131n y\u00fczde 90\u2019\u0131n \u00fczerine \u00e7\u0131kmas\u0131, bu yakla\u015f\u0131m\u0131m\u0131z\u0131n somut bir yans\u0131mas\u0131d\u0131r.\u201d dedi.<\/p>\n
Hasar taleplerindeki art\u0131\u015f ile birlikte, hem m\u00fc\u015fteriler hem de i\u015f ortaklar\u0131 a\u00e7\u0131s\u0131ndan hasar taleplerinin kar\u015f\u0131lanma h\u0131z\u0131n\u0131n daha da kritik bir \u00f6ncelik haline geldi\u011fini belirten Necip Cihan Tatari, \u201cBNP Paribas Cardif T\u00fcrkiye olarak bu ihtiyaca yan\u0131t vermek \u00fczere hasar s\u00fcre\u00e7lerimizi tamamen dijitalle\u015ftirerek, m\u00fc\u015fterilerimizin hasar bildiriminden belge y\u00fcklemeye, s\u00fcre\u00e7 takibinden 7\/24 destek almaya kadar t\u00fcm ad\u0131mlar\u0131 online olarak ger\u00e7ekle\u015ftirebildi\u011fi be\u015f ad\u0131ml\u0131 bir yap\u0131 kurgulad\u0131k. Bu d\u00f6n\u00fc\u015f\u00fcm sayesinde ba\u015fvurular\u0131n sonu\u00e7lanma s\u00fcrelerini \u00f6nemli \u00f6l\u00e7\u00fcde k\u0131saltarak, s\u00fcre\u00e7leri daha \u015feffaf ve eri\u015filebilir hale getirdik. Ayn\u0131 zamanda otomasyon uygulamalar\u0131m\u0131z ve dijital kanallar\u0131n etkin kullan\u0131m\u0131yla, \u00f6zellikle i\u015f orta\u011f\u0131m\u0131z T\u00fcrk Ekonomi Bankas\u0131\u2019n\u0131n (TEB) m\u00fc\u015fterileri i\u00e7in hasar s\u00fcrecinin tamamlanma s\u00fcresinde y\u00fczde 40\u2019a varan iyile\u015fme sa\u011flad\u0131k. Bu yap\u0131, operasyonel verimlili\u011fimizi art\u0131r\u0131rken, m\u00fc\u015fterilerimize daha h\u0131zl\u0131, g\u00fcvenilir ve kesintisiz bir deneyim sunmam\u0131za katk\u0131 sa\u011fl\u0131yor\u201d diye konu\u015ftu.<\/p>\n
<\/strong> Sigortay\u0131 daha eri\u015filebilir k\u0131lma misyonuyla hareket eden BNP Paribas Cardif T\u00fcrkiye, m\u00fc\u015fteri odakl\u0131 yakla\u015f\u0131m\u0131 ve g\u00fc\u00e7l\u00fc operasyonel yap\u0131s\u0131yla hasar kabul oran\u0131n\u0131 %91,41 seviyesine ta\u015f\u0131d\u0131.<\/p>\n","protected":false},"author":1,"featured_media":80265,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAow07ekDA:productID":"","footnotes":""},"categories":[4,10,11],"tags":[],"class_list":["post-80264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dunya","category-otomobil","category-saglik"],"_links":{"self":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts\/80264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/comments?post=80264"}],"version-history":[{"count":0,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts\/80264\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/media\/80265"}],"wp:attachment":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/media?parent=80264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/categories?post=80264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/tags?post=80264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nEKONOM\u0130 GAZETES\u0130 <\/p>\n","protected":false},"excerpt":{"rendered":"