![\"\"](\"https:\/\/ekonomigundemi.com.tr\/wp-content\/uploads\/2026\/10\/6f6d60de81a9aeb3add8745691a87217_1.jpg\")
\n<\/p>\nOtomotiv sat\u0131\u015f sonras\u0131 hizmetler alan\u0131nda faaliyet g\u00f6steren Nerex Ak\u0131ll\u0131 Oto Servis, yeni i\u015f ortakl\u0131klar\u0131n\u0131n kat\u0131l\u0131m\u0131yla T\u00fcrkiye genelindeki servis a\u011f\u0131n\u0131 geni\u015fletmeye devam ediyor. \u015eanl\u0131urfa\u2019dan \u00c7a\u011fr\u0131 Oto, Gaziantep\u2019ten T\u00fcrk Ford \u00d6zel Servisi, Prof Car ve Vip Motorlu Ara\u00e7lar, Elaz\u0131\u011f\u2019dan Y\u0131ld\u0131zlar Otomotiv, Ad\u0131yaman\u2019dan Berlin Oto ve Antalya\u2019dan Boss Auto\u2019nun a\u011fa kat\u0131lmas\u0131yla marka, 46 ilde toplam 97 servis noktas\u0131na ula\u015ft\u0131.<\/p>\n
T\u00fcrkiye\u2019nin farkl\u0131 b\u00f6lgelerinde hizmet noktalar\u0131n\u0131 art\u0131ran Nerex, Marmara, Akdeniz, \u0130\u00e7 Anadolu, Ege ve G\u00fcneydo\u011fu Anadolu b\u00f6lgelerindeki varl\u0131\u011f\u0131n\u0131 g\u00fc\u00e7lendirirken Karadeniz ve Do\u011fu Anadolu b\u00f6lgelerindeki yap\u0131lanmas\u0131n\u0131 da yeni i\u015f ortakl\u0131klar\u0131yla geli\u015ftirmeyi s\u00fcrd\u00fcr\u00fcyor.<\/p>\n
\n<\/p>\n
Marka, b\u00fcy\u00fcme stratejisini yaln\u0131zca yeni servis noktalar\u0131 a\u00e7mak \u00fczerine de\u011fil, t\u00fcm lokasyonlarda ortak hizmet ve kalite standartlar\u0131n\u0131 s\u00fcrd\u00fcr\u00fclebilir bi\u00e7imde uygulamak \u00fczerine kuruyor. Teknik altyap\u0131s\u0131 g\u00fc\u00e7l\u00fc, m\u00fc\u015fteri memnuniyetini \u00f6nceliklendiren ve kurumsal standartlar\u0131 kar\u015f\u0131layan i\u015f ortaklar\u0131yla b\u00fcy\u00fcyen Nerex, T\u00fcrkiye genelinde eri\u015filebilir ve g\u00fcvenilir bir sat\u0131\u015f sonras\u0131 hizmet a\u011f\u0131 olu\u015fturmay\u0131 ama\u00e7l\u0131yor.<\/p>\n
Nerex Ticari Direkt\u00f6r\u00fc Serdar Torman, servis a\u011f\u0131n\u0131n b\u00fcy\u00fcmesine ili\u015fkin yapt\u0131\u011f\u0131 a\u00e7\u0131klamada, \u201cServis a\u011f\u0131m\u0131z\u0131n T\u00fcrkiye\u2019nin farkl\u0131 \u015fehirlerinde istikrarl\u0131 bi\u00e7imde b\u00fcy\u00fcmesi, Nerex\u2019e ve olu\u015fturdu\u011fumuz i\u015f modeline duyulan g\u00fcvenin \u00f6nemli bir g\u00f6stergesi. Bug\u00fcn 46 \u015fehirde 97 servis noktas\u0131yla hizmet veriyoruz. 100 servis noktas\u0131 bizim i\u00e7in \u00f6nemli bir kilometre ta\u015f\u0131 olacak ancak hedefimiz bunun \u00e7ok \u00f6tesinde. Uzun vadede T\u00fcrkiye\u2019nin 81 ilinde 300 servis noktas\u0131na ula\u015fmay\u0131 hedefliyoruz. Yeni i\u015f ortaklar\u0131m\u0131zla birlikte Nerex hizmet standartlar\u0131n\u0131 daha fazla \u015fehirde m\u00fc\u015fterilerle bulu\u015fturmay\u0131 ve T\u00fcrkiye genelindeki servis a\u011f\u0131m\u0131z\u0131 g\u00fc\u00e7lendirmeyi s\u00fcrd\u00fcrece\u011fiz\u201d ifadelerini kulland\u0131.<\/p>\n
![\"\"](\"https:\/\/ekonomigundemi.com.tr\/wp-content\/uploads\/2026\/10\/6f6d60de81a9aeb3add8745691a87217_2.jpg\")
\n<\/p>\n
M\u00fc\u015fteri memnuniyeti y\u00fczde 96\u2019ya y\u00fckseldi<\/p>\n
Nerex\u2019in b\u00fcy\u00fcme s\u00fcrecindeki \u00f6nemli g\u00f6stergelerden biri de m\u00fc\u015fteri memnuniyetindeki art\u0131\u015f oldu. 2025 y\u0131l\u0131nda y\u00fczde 95 seviyesinde ger\u00e7ekle\u015fen m\u00fc\u015fteri memnuniyeti ve tavsiye skoru, 2026 y\u0131l\u0131n\u0131n ilk yar\u0131s\u0131nda y\u00fczde 96\u2019ya y\u00fckseldi. Marka, 2024-2025 d\u00f6neminde servis ziyaretlerinde y\u00fczde 35 b\u00fcy\u00fcme kaydederken 2025-2026 d\u00f6neminde y\u00fczde 50 b\u00fcy\u00fcme hedefliyor. Filo m\u00fc\u015fterileri taraf\u0131nda ise 2026 y\u0131l\u0131 i\u00e7erisinde y\u00fczde 100\u2019\u00fcn \u00fczerinde b\u00fcy\u00fcme \u00f6ng\u00f6r\u00fcl\u00fcyor.<\/p>\n
\u00a0<\/p>\n
Teknoloji yat\u0131r\u0131mlar\u0131 servis deneyimini geli\u015ftiriyor<\/p>\n
Nerex, geni\u015fleyen servis a\u011f\u0131n\u0131 dijitalle\u015fme ve teknoloji yat\u0131r\u0131mlar\u0131yla destekliyor. Yenilenen internet sitesi \u00fczerinden ara\u00e7 sahipleri bak\u0131m fiyatlar\u0131n\u0131 \u00f6\u011frenebilirken \u00e7evrim i\u00e7i randevu sistemiyle kendilerine en yak\u0131n Nerex servisinden randevu olu\u015fturabiliyor. Servise al\u0131nan ara\u00e7lar\u0131n bak\u0131m ve onar\u0131m s\u00fcre\u00e7leri SMS bilgilendirmeleriyle takip edilebiliyor.<\/p>\n
Filo m\u00fc\u015fterileri i\u00e7in geli\u015ftirilen internet tabanl\u0131 sistem \u00fczerinden randevu, teklif ve onay s\u00fcre\u00e7leri, ara\u00e7 foto\u011fraflar\u0131, i\u015flem ayr\u0131nt\u0131lar\u0131 ve ge\u00e7mi\u015f servis kay\u0131tlar\u0131 tek platformdan y\u00f6netilebiliyor.<\/p>\n
![\"\"](\"https:\/\/ekonomigundemi.com.tr\/wp-content\/uploads\/2026\/10\/6f6d60de81a9aeb3add8745691a87217_3.jpg\")
\n<\/p>\n
Marka, yapay zeka destekli ar\u0131za te\u015fhis sistemleriyle servis noktalar\u0131n\u0131n teknik yetkinliklerini art\u0131rmay\u0131, ar\u0131zalar\u0131n daha h\u0131zl\u0131 ve do\u011fru tespit edilmesini ve ilk seferde do\u011fru onar\u0131m oran\u0131n\u0131n y\u00fckseltilmesini hedefliyor.<\/p>\n
Nerex\u2019in Automechanika \u0130stanbul 2026\u2019da tan\u0131tt\u0131\u011f\u0131 Nerex Ak\u0131ll\u0131 TV projesi de m\u00fc\u015fteri deneyimini teknolojiyle geli\u015ftirmeye y\u00f6nelik yat\u0131r\u0131mlar\u0131 aras\u0131nda yer al\u0131yor. Servislerin bekleme alanlar\u0131nda kullan\u0131lmas\u0131 planlanan sistemle m\u00fc\u015fterilerin servis s\u00fcre\u00e7lerini takip edebilmesi, ara\u00e7 bak\u0131m\u0131, s\u00fcr\u00fc\u015f g\u00fcvenli\u011fi ve temel teknik bilgiler hakk\u0131ndaki i\u00e7eriklere eri\u015febilmesi ama\u00e7lan\u0131yor.<\/p>\n
![\"\"](\"https:\/\/ekonomigundemi.com.tr\/wp-content\/uploads\/2026\/10\/6f6d60de81a9aeb3add8745691a87217_4.jpg\")
\n<\/p>\n
Torman, otomotiv sat\u0131\u015f sonras\u0131 hizmetlerde m\u00fc\u015fteri beklentilerinin de\u011fi\u015fti\u011fine dikkati \u00e7ekerek, \u201cOtomotiv sat\u0131\u015f sonras\u0131 sekt\u00f6r\u00fcnde m\u00fc\u015fterilerin beklentileri art\u0131k yaln\u0131zca ara\u00e7lar\u0131n\u0131n bak\u0131m veya onar\u0131m\u0131n\u0131n yap\u0131lmas\u0131yla s\u0131n\u0131rl\u0131 de\u011fil. H\u0131zl\u0131, \u015feffaf, g\u00fcvenilir ve teknolojik bir hizmet deneyimi bekleniyor. Biz de servis a\u011f\u0131m\u0131z\u0131 b\u00fcy\u00fct\u00fcrken ayn\u0131 zamanda t\u00fcm noktalar\u0131m\u0131zda bu standartlar\u0131 olu\u015fturmay\u0131 hedefliyoruz. Temel amac\u0131m\u0131z do\u011fru ar\u0131za tespiti yapan, kaliteli hizmet sunan, teknolojiyi etkin kullanan ve m\u00fc\u015fterilerine makul maliyetlerle g\u00fcven veren bir servis markas\u0131 olmak. T\u00fcrkiye\u2019de otomobil sahiplerinin bildi\u011fi, g\u00fcvendi\u011fi ve tercih etti\u011fi bak\u0131m-onar\u0131m markalar\u0131ndan biri olma hedefimiz do\u011frultusunda yat\u0131r\u0131mlar\u0131m\u0131z\u0131 s\u00fcrd\u00fcrece\u011fiz\u201d de\u011ferlendirmesinde bulundu.<\/p>\n
<\/strong> Nerex Ak\u0131ll\u0131 Oto Servis, T\u00fcrkiye genelindeki servis a\u011f\u0131n\u0131 46 ilde 97 noktaya \u00e7\u0131kard\u0131. M\u00fc\u015fteri memnuniyetini 2026 y\u0131l\u0131n\u0131n ilk yar\u0131s\u0131nda y\u00fczde 96\u2019ya y\u00fckselten marka, k\u0131sa vadede 100, uzun vadede ise 81 ilde 300 servis noktas\u0131na ula\u015fmay\u0131 hedefliyor.<\/p>\n","protected":false},"author":1,"featured_media":168178,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAow07ekDA:productID":"","footnotes":""},"categories":[4,10,11],"tags":[],"class_list":["post-168177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dunya","category-otomobil","category-saglik"],"_links":{"self":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts\/168177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/comments?post=168177"}],"version-history":[{"count":0,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/posts\/168177\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/media\/168178"}],"wp:attachment":[{"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/media?parent=168177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/categories?post=168177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekonomigundemi.com.tr\/index.php\/wp-json\/wp\/v2\/tags?post=168177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nEKONOM\u0130 GAZETES\u0130 <\/p>\n","protected":false},"excerpt":{"rendered":"